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Kai’s Tech Writing Blog is 2 years old now – and it’s pretty amazing to me…! When I started blogging, I had no idea what it means to write publicly and (sort of) regularly about tech comm. And it’s been great, mainly thanks to you, my readers and followers: 148 posts have made it worthwhile, [...]
Filed under: technical communication | 4 Comments »
Treating tech comm as a task, not a profession, is seductive, but harmful. This is the story of how a seemingly sensible management decision about documentation has inflicted avoidable damage on a product. Read how the idea that “anybody can write” can backfire. Best intentions Imagine a software company. They decide to revamp one of [...]
Filed under: managing, single sourcing, technical communication | 3 Comments »
MindTouch’s list of The 400 Most Influential in #Techcomm and #ContentStrategy does a great job of invigorating our profession, but has a few problems as well. [This blog post is victim to my regular blogging schedule: It was written before, but published after David Farbey's more elaborate post where all the action is in the comments and [...]
Filed under: technical communication | Tagged: David Farbey, MindTouch, scott abel | 3 Comments »
If one of your new year’s resolutions has been to improve your tech comm skills, here’s your chance. Industry experts offer several webinars in upcoming weeks to start you off. Many of them are free, so you really have no excuse! Scriptorium Scriptorium’s free webinars cover industry trends and technologies, such as: Content strategy in [...]
Filed under: content strategy, MadCap Flare, managing, tools, training, trends | 4 Comments »
2012 is the year when tech comm’ers need to understand business processes and align documentation with new technologies, say tech comm pundits – and yours truly. What I expect for 2012 Tech comm’ers need to understand business processes. Okay, so this trend is not exactly new, but I expect it will gain traction this year. [...]
Filed under: blogs, change management, DITA, managing, technical communication, trends | Tagged: Connie Giordano, sarah o'keefe, scott abel | 8 Comments »
I wish you a happy new year and all the best for 2012! If you’ve stopped by this blog in 2011, you’re in the good company of readers, most from the USA, Germany, Canada and the UK, but also from India, Denmark, Philippines, Australia, South Africa and Brazil – and other countries who didn’t make [...]
Filed under: blogs | 2 Comments »
